Privacy Policy (inc. Cookies)

Last Updated: 30/07/2025

At Steadfast Drives & Designs, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with us.

1. Who We Are

We are Steadfast Drives & Designs, a home improvement company serving Banbury and the surrounding areas. Our website address is: https://www.steadfastdrivesanddesigns.co.uk.

2. What Information We Collect

We may collect and process the following data:

Name and contact details – when you submit a form or get in touch
Technical data – your IP address, browser type, and device information
Usage data – how you interact with our website, including pages visited

3. How We Use Your Information

We use your information to:

Respond to your enquiries or quote requests
Improve our website experience
Monitor website performance via analytics tools (e.g., Google Analytics)
Comply with legal obligations

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

When required by law
When using trusted third-party services (e.g. website hosting, analytics)

5. Your Data Rights

Under UK GDPR, you have the right to:

Request access to your personal data
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent at any time

To make a request, email: [Insert contact email].

6. How We Store and Secure Your Data

Your data is stored securely on our website server and with any applicable third-party services under GDPR-compliant agreements.

7. Cookies

Our website uses cookies to improve user experience and track website performance.

What Cookies We Use:

Essential cookies – to make the website work properly
Analytics cookies – to track how you use the site (Google Analytics)
Functionality cookies – to remember your preferences

Managing Cookies

You can block or delete cookies by changing your browser settings. However, doing so may impact your experience on our website.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

Steadfast Drives & Designs
9 Caernarvon Way
Banbury
Oxfordshire
OX16 0PG
Email: info@steadfastdrivesanddesigns.co.uk
Phone: 01295567358

Data Privacy and Protection

At Steadfast Drives & Designs, we prioritize the privacy and security of our customers' data. We are committed to collecting, using, and safeguarding your information in compliance with GDPR regulations, ensuring transparency and giving you control over your personal data.

Our robust data protection measures include secure storage, restricted access, and regular monitoring to prevent unauthorized access or misuse. We will never sell, rent, or share your personal information with third parties without your consent, except when required by law or to utilize trusted service providers.

Your Data Rights and Consent

As a user of our website, you have the right to access, correct, or delete your personal data. You can also object to or restrict certain processing activities and withdraw your consent at any time. We encourage you to exercise these rights to ensure your privacy is respected.

To make a request or inquire about our data handling practices, please contact us via email or the information provided in the "Contact Us" section. We will respond promptly and assist you in managing your data preferences.

Cookies and Website Tracking

Steadfast Drives & Designs uses cookies and other tracking technologies to enhance your browsing experience and gather insights about how our website is used. These tools help us improve our services and provide you with more relevant content.

You can manage your cookie preferences by adjusting your browser settings or contacting us. We will always respect your choices and ensure that your data is handled in accordance with your preferences and applicable privacy laws.

Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our data storage and processing practices are designed to protect the confidentiality, integrity, and availability of your information, using industry-standard security measures.

In the event of a data breach or security incident, we have established incident response protocols to promptly notify affected individuals and relevant authorities, as well as to mitigate any potential harm.